Reservio

Last updated: January 1, 2025

1. Data Collection

As Talivio Technology, we collect various personal data to provide our services. The data we collect are:

• Name, surname and contact information
• Email address and phone number
• Company information and job title
• IP address and browser information
• Service usage data

2. Data Usage

We use the personal data we collect for the following purposes:

• To provide and improve our services
• To provide customer support
• To fulfill our legal obligations
• Marketing activities (with your consent)

3. Data Security

We take technical and administrative measures to ensure the security of your personal data. Your data is stored encrypted and can only be accessed by our authorized personnel.

4. Cookie Policy

We use cookies on our website to improve user experience. You can control cookies from your browser settings.

5. Your Rights

You have the following rights regarding your personal data:

• Right to access your data
• Right to rectification
• Right to erasure
• Right to object

For questions: [email protected]

Last updated: January 1, 2025

1. Service Scope

Talivio Technology provides software development, cloud services, mobile application development and technology consulting services.

2. User Responsibilities

• Use services for legal purposes
• Provide accurate and up-to-date information
• Maintain account security
• Respect intellectual property rights

3. Prohibited Uses

The following activities are prohibited:

• Damaging or interfering with systems
• Sending spam or unwanted content
• Violating others' rights
• Engaging in illegal activities

4. Payment Terms

Payment terms for paid services:

• Payments are made in advance or within agreed terms
• Services may be suspended for delayed payments
• Refund conditions are specified in the contract

5. Intellectual Property

All software, design and content are the intellectual property of Talivio Technology. Unauthorized use, copying or distribution is prohibited.

6. Liability Limitation

Talivio Technology is not responsible for indirect damages arising from service interruptions or data losses.

7. Changes

These terms may be changed with prior notice. Current terms are published on our website.

General Data Protection Regulation (GDPR) - Last updated: January 1, 2025

What is GDPR?

GDPR (General Data Protection Regulation) is a comprehensive data protection regulation aimed at protecting the personal data of European Union citizens.

Legal Basis

We process your personal data based on the following legal grounds:

• Consent: Marketing emails with your explicit consent
• Contract: Data necessary for service provision
• Legal Obligation: Accounting and tax records
• Legitimate Interest: System security and analytics

Your GDPR Rights

Data Transfers

Your data is only shared with GDPR-compliant third-party service providers.

Data Retention Periods

• Account data: As long as the account is active
• Accounting records: 10 years (legal obligation)
• Marketing consents: Until consent is withdrawn
• Log records: 6 months (for security purposes)

Data Protection Officer

Data Protection Officer:
E-posta: [email protected]
Adres: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia

We evaluate your requests within 30 days. If you are not satisfied, you can file a complaint with your local data protection authority.