Shopify App

Returnio

Self-serve returns and exchanges for Shopify, without a contract

Shopify app that lets shoppers start a return or exchange with just their order number and postcode — no password, no one-time code. Unlimited policy zones, a rule engine for refunds, exchanges and store credit, and a returns portal in the shopper's own language, on a single plan with no annual contract.

Key Features

Everything the big returns suites lock behind their top tier, on one plan

Order Number + Postcode Lookup, No Password or OTP

Unlimited Return Policy Zones

Rule Engine: Refund, Exchange or Store Credit by Condition

Exchanges Against Live Shopify Inventory

Returns Portal in the Shopper's Language, Merchant Admin in Polaris

Failed Shopify Calls Fall Back to Manual Review, Never Lost

Encrypted Customer Data with a Retention Policy

Pricing

One plan, unlimited return zones, no annual contract

Single plan · no contract

Billed monthly unless stated otherwise. Talk to us if you need a different arrangement.

Ready to get started?

Tell us how your store handles returns today and we will set Returnio up on your shop.