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As Talivio Technology, we collect various personal data to provide our services. The data we collect are:
Name, surname and contact information
Email address and phone number
Company information and job title
IP address and browser information
Service usage data
2. Data Usage
We use the personal data we collect for the following purposes:
To provide and improve our services
To provide customer support
To fulfill our legal obligations
Marketing activities (with your consent)
3. Data Security
We take technical and administrative measures to ensure the security of your personal data. Your data is stored encrypted and can only be accessed by our authorized personnel.
4. Cookie Policy
We use cookies on our website to improve user experience. You can control cookies from your browser settings.
5. Your Rights
You have the following rights regarding your personal data:
Talivio Technology provides software development, cloud services, mobile application development and technology consulting services.
2. User Responsibilities
Use services for legal purposes
Provide accurate and up-to-date information
Maintain account security
Respect intellectual property rights
3. Prohibited Uses
The following activities are prohibited:
Damaging or interfering with systems
Sending spam or unwanted content
Violating others' rights
Engaging in illegal activities
4. Payment Terms
Payment terms for paid services:
Payments are made in advance or within agreed terms
Services may be suspended for delayed payments
Refund conditions are specified in the contract
5. Intellectual Property
All software, design and content are the intellectual property of Talivio Technology. Unauthorized use, copying or distribution is prohibited.
6. Liability Limitation
Talivio Technology is not responsible for indirect damages arising from service interruptions or data losses.
7. Changes
These terms may be changed with prior notice. Current terms are published on our website.
GDPR & Privacy Policy
General Data Protection Regulation (GDPR) - Last updated: January 1, 2025
What is GDPR?
GDPR (General Data Protection Regulation) is a comprehensive data protection regulation aimed at protecting the personal data of European Union citizens.
Legal Basis
We process your personal data based on the following legal grounds:
Consent: Marketing emails with your explicit consent
Contract: Data necessary for service provision
Legal Obligation: Accounting and tax records
Legitimate Interest: System security and analytics
Your GDPR Rights
Right of Access (Article 15)
Right to know which personal data is being processed
Right of Rectification (Article 16)
Right to request correction of inaccurate or incomplete data
Right of Erasure (Article 17)
"Right to be forgotten" - right to request deletion of your data
Right of Restriction (Article 18)
Right to request restriction of data processing
Right of Portability (Article 20)
Right to transfer your data to another service provider
Right of Objection (Article 21)
Right to object to data processing and withdraw marketing consent
Data Transfers
Your data is only shared with GDPR-compliant third-party service providers.
Data Retention Periods
Account data: As long as the account is active
Accounting records: 10 years (legal obligation)
Marketing consents: Until consent is withdrawn
Log records: 6 months (for security purposes)
Data Protection Officer
Data Protection Officer:
Email: [email protected]
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia
We evaluate your requests within 30 days. If you are not satisfied, you can file a complaint with your local data protection authority.
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