WhatsApp Customer Support Platform

Replio

WhatsApp Business Support on Autopilot

Replio answers your customers on WhatsApp so your team does not have to answer the same question fifty times a day. Connect through a QR-code bridge to your existing number, or run on Meta's official WhatsApp Cloud API — both transports are supported side by side. Choose how much autonomy you want: mechanical keyword rules that are fully predictable, a full AI agent that answers from your own knowledge base, or a hybrid mode where the AI drafts a reply and nothing reaches the customer until a human presses approve. Every outgoing message passes one gate that enforces templates, the 24-hour window and STOP/START opt-out — with business hours, scheduled messages, segmented broadcasts and per-customer GDPR export and erasure built in.

Key Features

Three levels of autonomy — from fixed rules to an AI agent with a human in the loop

Mechanical Keyword Rules (No AI, Fully Predictable)

AI Agent Answering From Your Own Knowledge Base

Hybrid Mode — Nothing Sends Until a Human Approves

Official WhatsApp Cloud API or QR-Code Bridge — Your Choice

Automatic STOP/START Opt-Out Handling & Scheduled Messages

REST API for Messaging and AI Draft Generation

Per-Customer GDPR Data Export & Erasure

Plans

Starter, Pro and Business — monthly, with a 14-day free trial and no card required.

From €19/mo

Replio starts at €19/mo for mechanical replies; AI and hybrid approval modes are included from €49/mo, and Business at €149/mo adds fair-use AI volume. Billing runs through Stripe with invoices by email — no card stored.

Stop answering the same WhatsApp question fifty times a day

Connect your own business number, pick mechanical, AI or human-approved hybrid, and try it free for 14 days.