PitBox: One Platform for Automotive Workshops and Showrooms

Automotive businesses operate across two distinct contexts that most software treats as separate problems. A service workshop manages repair orders, technician schedules, parts inventory, and service history. A showroom manages vehicle stock, customer inquiries, sales pipelines, financing paperwork, and vehicle handovers. In practice, many businesses do both — and the vehicle and customer data they generate is the same data, just viewed from different angles.

PitBox is a SaaS platform designed to handle both, unified around a single data model. It launched in November 2025.

ERP, CRM, and E-Commerce Under One Roof

The ERP layer manages the operational side: repair order creation and lifecycle, parts and inventory management, technician assignment and workshop scheduling, supplier relationships, and financial reporting. A service manager can see at a glance which bays are occupied, which jobs are waiting for parts, and which are ready for customer pickup.

The CRM layer manages customer and vehicle relationships. Every vehicle that passes through the workshop builds a service history. Every customer interaction — inquiry, appointment, service, follow-up — is logged against the customer and vehicle record. When a customer calls about their car, the front desk sees the full history without looking in a second system.

The e-commerce module connects the business's parts and accessories inventory to an online storefront. Parts that aren't moving through the workshop can be listed for retail sale. Customers can order parts directly. The inventory is shared — a part sold online is immediately reflected in workshop stock levels.

Flutter Mobile App With Offline Support

Workshop technicians don't work at desks. They're in bays, under vehicles, moving between jobs. The PitBox mobile application is built in Flutter to cover both Android and iOS from a single codebase, and it's designed for field use.

Offline support is a first-class feature, not an afterthought. A technician can open a repair order, log work, update job status, and photograph parts or damage documentation without an active internet connection. Changes sync when connectivity is restored. This matters in workshop environments where WiFi coverage is often inconsistent and cellular signal inside a building can be unreliable.

The mobile app covers the full technician workflow: reviewing assigned jobs, logging labour time, adding parts from inventory, marking stages complete, and capturing photos for the repair record. Foremen can see real-time job progress across all bays from the same app.

OCR Document Automation

Automotive businesses handle a significant volume of physical documents: vehicle registration certificates, insurance papers, customer IDs, supplier invoices, customs documents for imports. Entering this information manually is slow and error-prone.

PitBox includes OCR automation for the documents that appear most frequently in automotive workflows. License plate recognition reads the plate from a photo and pulls up the vehicle record or creates a new one. Vehicle registration certificate scanning extracts chassis number, engine number, owner information, and registration details automatically. Supplier invoice scanning reads line items, amounts, and tax details directly into the accounting module.

The OCR pipeline is specifically trained on Turkish document formats — registration certificates, GİB invoices, insurance cards — rather than using a generic document reader. This matters because the layout and field positions in Turkish regulatory documents are standardised and differ from the Western European formats that most general-purpose OCR tools are optimised for.

Turkey-Specific Integrations

PitBox is built for the Turkish automotive market, which means it ships with integrations that a Turkish automotive business actually needs — not optional add-ons that require a developer to configure.

GİB e-Arşiv invoice integration connects PitBox directly to Turkey's Revenue Administration electronic archive system. Every invoice issued through PitBox — service invoices, parts sales, showroom transactions — is submitted electronically and archived in compliance with Turkish tax regulations. There is no separate invoicing software or manual upload step.

Iyzico payment integration handles card payments and instalment plans. Turkish consumers frequently pay for vehicle services and purchases in instalments, and Iyzico is the payment infrastructure that makes this straightforward to implement. The integration covers both in-workshop point-of-sale transactions and online payments from the e-commerce module.

Netgsm SMS integration powers customer communication. Appointment reminders, service completion notifications, payment confirmations, and custom campaigns are sent via Netgsm's SMS infrastructure. In Turkish consumer business, SMS remains a reliable channel that reaches customers regardless of which messaging app they use.

Who PitBox Is For

PitBox is built for independent and franchise automotive service workshops, multi-brand showrooms, and businesses that operate both. It's the right fit for operations that are currently running their workshop on one system, their customer relationships in a spreadsheet or CRM, and their invoicing in a separate accounting tool — and want to consolidate without losing functionality.

The Turkey-specific integrations mean PitBox is production-ready for Turkish businesses without a setup phase. GİB compliance, local payment processing, and SMS are configured — not something to figure out after go-live.